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Sales tax

Sales tax is charged by the Britannica Store only on orders shipped to Canada and the following U.S. states: California, Colorado, Illinois, Indiana, Massachusetts, New York, North Carolina, Ohio, South Dakota, Texas, and Wisconsin

Shipping Information

Once your order leaves our warehouse, a shipment via Ground Delivery will take an average of three to five business days for destinations within the continental United States. Items shipped to locations outside the United States may take up to eight business days for delivery.
You can also upgrade your shipping to 2nd Day Air or Next Day Air

Return Policy

If you are interested in exchanging a Britannica Store product for another Britannica Store product please call 800.323.1229 (or 312.347.7159), and one of our Britannica Store Support representatives will be happy to assist you.

If you made your initial purchase through the Britannica Store and now wish to return your product for credit, please follow these steps:
To process a return, you'll need to provide the Encyclopædia Britannica Order Number found on the packing slip that came with your order.
Next, please fill out the online Return Request Form (go online for the Form) as completely as possible (including comments about why you are returning the product) and click Submit.
Open the Return Request Form
Once you have submitted your Return Request Form, you'll be presented with a Confirmation Page. Please print out the Confirmation Page and include it with the product(s) you are returning. The address to which you should send your product is listed on the Confirmation Page.
You will receive an e-mail confirmation of your Return Request submission for your records.