Shop Sephora and Save with these Promo Coupon Codes

Sales tax

Sephora.com charges sales tax on orders delivered to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington and Wisconsin.

Shipping Information

Sephora.com offers FREE STANDARD SHIPPING on all merchandise orders $75 and over (excluding taxes). For shipments totaling less than $75, there is a delivery charge of $5.95 for UPS Ground and $5.95 (CA) or $6.95 (all states with the exception of CA) for USPS Priority Mail. Our standard shipping options are UPS Ground and USPS Priority mail.

Business Days: Monday - Friday, excluding federal holidays within the United States. UPS 2-Day Air, UPS Next Day Air Saver, and FedEx: Orders must be placed by 12 noon Eastern Standard Time (EST) to be processed on the same business day.

Processing Time: Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed by Monday or by close of business day Tuesday.

Return Policy

We'll gladly accept returns for any Sephora.com products upon receiving your items within 60 days of the PURCHASE date. To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. Return shipping and handling fees are free to our customers. We regret that we do not refund original shipping costs with the return. Please follow the simple instructions below:
1. To make it easy, place the unused item in its original condition and use the original packaging to ship your product.
2. Fill out the Return Form attached to the bottom of your packing slip.
3. Use the Merchandise Return Label included in your original order so that the return shipping is free. Please note that we are unable to pay return shipping fees if you do not use the enclosed Merchandise Return Label.

If you wish to expedite your return, please contact Customer Service prior to shipment. We will process your return and issue you a return number. Please write the return number in the upper right-hand corner of the Return Form, right next to your order number. Fill out the reason for your return in the "return reason number" defined on the back of the packing slip. Include this form inside the box.

If you have lost your Merchandise Return Label, mail your Sephora.com return to:

Sephora USA, Inc.
Customer Service Returns Department
4622 Mercedes Drive
Belcamp, MD 21017

Sephora.com uses the United States Postal Service (USPS) ground shipping for all products containing alcohol (including fragrance products) and aerosols. This is a legal requirement in the United States. Fragrances and aerosols cannot be shipped by air.